FAQ´s

If there are any questions that are left unanswered please contact us at hola@animabyloreto.com we will be happy to help you with whatever is needed. 

SIZING

anima. Sizing chart

S/M - 36/38 -- Bust : 88-92cm // Waist : 72-76cm // Hips : 89-93cm

M/L - 38/40 -- Bust : 96-100cm // Waist : 80-84 // Hips : 97-103cm

** Please check garment specifications as they vary in sizing. Remember we make limited edition garments and even one offs**

SHIPPINGS

EUROPEAN UNION - FREE : 5-7 working days

NORTH AMERICA - 35EU : 10-15 working days

SOUTH AMERICA - 40EU : 10-18 working days

ASIA - 40EU : 10-18 working days

AUSTRALIA 40EU - 10-18 working days 

AFRICA 40EU - 10-18 working days

If you would like your order to be shipped express please send us an email at hola@animabyloreto with your order number and we will see the cost of express shipping to you.

RETURNS

Returns are to be made within 7 days after you receive your purchase. Please take into account that we will only reimburse garments that have not been worn or washed. When your purchase arrives in the conditions it was shipped we will fully refund you. 

 *We only accept returns within the EU.*

We are a small company therefore the shipping charges for returns must be covered by the customer. 

Please for returns send an email to us at hola@animabyloreto.com, we will get back to you asap and help you with your return.

TAXES

 21% VAT is included in all prices.

International Tax Duties

Customers are in charge of international taxes.